Your health & wellbeing our top priority

At Chryssi Akti, Sure Hotel Collection we offer you the safest accommodation, as we closely follow the latest developments, standards and protocols related to COVID-19 and were issued by the World Health Organization (WHO), the Greek government, the Ministry of Health, local health services and public health officials.

Guiding Principles

1. Intensive cleaning & disinfection of all high touch areas.
2. Disinfectant hand cleaning fluids, for guests in all areas of the hotel.
3. High standards of food safety and hygiene, procedures -HACCP
4. Keeping social distances both in public areas and in recreational areas such as swimming pool and beach.
5. Use of personal protective equipment, as well as strict personal hygiene policies for our team members, will be followed
6. Available contracted doctor to ensure your health.
7. Non-residents are not allowed to the hotel.

Check-in | Check-out

With the use of the latest technology, you will be able to check-in online, by receiving an email, 72 hours before your arrival, in this way we achieve the observance of safety distances and non-congestion in the common area of ​​the reception.

In addition, all safety measures are observed, such as the use of protective equipment by employees, glass divider, and marking of the area with instructions.

The check-in will start at 3 p.m. to thoroughly clean and disinfect the rooms. The check out will take place until 11 a.m.

The room will be repaid by contactless cards or by transfer to a bank account. The receipt or invoice where possible will be sent by e-mail.

Breakfast

Especially this year, in order to maximize security and better adhere to health protocols, we will not serve buffet breakfast. With the use of the latest technology system, you will be able to have breakfast in your room, choosing the menu of your choice, and the time you want it.

There is also the possibility to receive the same menu on the hotel terrace, but by appointment, to avoid overcrowding due to the reduction of capacity in the area, observing strict hygiene measures, and maintaining distances, from other guests and our employees.

The room service of the breakfast will be between 07.00 to 10.30 and the service in the lobby room and the veranda of the hotel will take place from 07.00 to 09.30.

Decontamination

Public areas

Antiseptic liquid accessible to visitors at entrances and high traffic areas, in all parts of the hotel as well as frequent disinfection of all surfaces located in common areas with the use of appropriate and approved products certified by the G.O.P.

Additional security is achieved by disinfection by fogger, which will be carried out on a daily basis.

Rooms

All non-essential items, such as magazines, brochures, laundry bags, decorative pillows, are removed from the rooms. For your best safety, clothing items such as towels and bedding will be provided packaged. The cleaning staff will follow all the prescribed hygiene rules, using the necessary protection. The cleaning of the room will be done at your request, in order to avoid frequent contact with your space with the cleaning staff. The way of cleaning the room will be carried out with the G.O.P certified disinfectants with special emphasis on the disinfection of high touch areas such as knobs, switches, air conditioning controls and TV. Mattresses, pillows and curtains will be disinfected with a steam system and in addition, for your maximum possible safety, complete disinfection of the area will be carried out with a fogger system using a disinfectant certified by the G.O.P.

Beach – Pool

Umbrellas and sunbeds of the beach and the pool will have the safety distances provided, in order to avoid overcrowding. To maximize your safety, daily cleaning of our facilities, such as sunbeds, tables, and showers using a disinfectant certified by the G.O.P.

At each customer change, the same procedure will be followed with meticulous observance and supervision of established procedures please inform us when you will use our facilities.